On December 26, Japan Airlines (JAL) faced a cyberattack that caused significant disruptions. The attack led to delays of up to an hour for at least 14 domestic flights and affected some international flights as well. The issues began around 7:25 am, prompting JAL to halt ticket sales for all flights for the day. Passengers with existing tickets were assured their bookings were still valid.
JAL is actively working to counter the cyberattack and identify its source. The airline managed to temporarily shut down the compromised router. The Metropolitan Police Department is investigating the incident.
JAL communicated through social media, stating, "We identified and addressed the cause of the issue. We are checking the system recovery status. Sales for both domestic and international flights departing today have been suspended. We apologize for any inconvenience caused."
In another update, JAL mentioned, "We regret to inform you that our network systems are down. The cause is under investigation. This may potentially affect the operations of both domestic and international flights. We sincerely apologize for the inconvenience."
A cyberattack is when someone uses computers to try to harm or disrupt a computer system or network. It's like a digital attack that can cause problems for companies or people using those systems.
Japan Airlines, often called JAL, is a big airline company in Japan. They help people travel by plane to different places within Japan and to other countries.
Domestic flights are flights that happen within the same country. For example, a flight from Mumbai to Delhi is a domestic flight in India.
International flights are flights that go from one country to another. For example, a flight from India to Japan is an international flight.
Suspension of ticket sales means that the airline stopped selling tickets for a while. This can happen if there are problems that need to be fixed before selling more tickets.
Social media are online platforms where people and companies share information and updates. Examples include Facebook, Twitter, and Instagram.
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