DigiYatra Expands to Nine More Airports, Promises Faster Check-Ins

The Chairman of the Airports Authority of India (AAI), M Suresh, has highlighted the benefits of DigiYatra, a new facility designed to streamline airport movement. Speaking after the launch of DigiYatra services at nine airports, including Visakhapatnam International Airport, Suresh stated that the service would reduce passenger check-in times.

“DigiYatra is a passenger facility designed to ensure smooth movement inside the airport. Earlier, passengers were required to carry paper tickets and photo IDs. Now, with DigiYatra, passengers can travel paperless and experience seamless movement through the airport,” said Suresh. The system uses digital methods for security verification, allowing passengers to move smoothly through the airport with just their mobile phone, identity card, ticket, and boarding pass.

“This not only benefits passengers but also makes airport staff happy, as tasks that used to take 15 minutes can now be completed in just 4 minutes,” Suresh added.

The expansion of DigiYatra now includes airports in Visakhapatnam, Patna, Raipur, Bhubaneswar, Goa (Dabolim), Indore, Ranchi, Coimbatore, and Bagdogra. Civil Aviation Minister Rammohan Naidu Kinjarapu, who launched the service at Visakhapatnam International Airport and virtually at the other eight airports, highlighted the project’s potential to reduce airport staff workload and greatly enhance passenger experience.

Krishna, a frequent traveler from Bangalore, praised DigiYatra as an exceptional technological advancement that is user-friendly and time-saving. He suggested that the system be made easily readable and adaptable for everyone. Another passenger, Balaji, shared his positive experience, commenting, “I have been using DigiYatra services, and it is very good and very useful. It saves a lot of time. If introduced to all airports, it could reduce passenger processing time to just 2 or 3 minutes.”

The event at Visakhapatnam was also attended virtually by Murlidhar Mohol, Union Minister of State for Civil Aviation and Cooperation, along with senior officials from the Ministry of Civil Aviation and AAI. Conceived by the Ministry of Civil Aviation, the DigiYatra project aims to achieve contactless, seamless processing of passengers at airports using Facial Recognition Technology (FRT). During his address at the launch, the Civil Aviation Minister described DigiYatra as a “game-changing technological advancement” in the Civil Aviation Industry, noting that it has already been embraced by over 3 Crore users. He reiterated the Ministry’s commitment to rolling out this facility across all Indian airports, with assurances of robust data protection for passengers.

As DigiYatra continues to expand, both passengers and airport staff can look forward to a more streamlined and efficient air travel experience, setting a new standard in the aviation industry.