Bengaluru Leads in GCC Workforce, Followed by Hyderabad and Mumbai/Pune
Bengaluru has maintained its position as a major hub for Global Capability Centers (GCCs), hosting 36% of the GCC workforce in the first two quarters of FY 2025, according to a report by TeamLease Digital. The city’s dominance in the high-tech industry is a key factor, with 37% of GCC talent based there. Professional Services, including BFSI and consulting companies, account for 21% of the headcount, while the manufacturing sector contributes 10%, led by automotive and electronics manufacturing.
Hyderabad accounts for 14% of TeamLease Digital’s client base, excelling in the high-tech industry, which makes up 45% of the GCC headcount. The city is at the forefront of digital transformation, leveraging advancements in cloud computing, AI, cybersecurity, blockchain, and data analytics.
The Mumbai/Pune region follows closely, with 31% of TeamLease Digital’s GCC partnerships. The high-tech and automotive sectors are significant, with the high-tech industry making up 33% and the automotive sector contributing 22% of the headcount. Pune is emerging as a key player in the automotive sector.
Delhi-NCR contributes 22% to the overall GCC headcount, with Software Platform and High Tech each representing 20%. The region also has a notable contribution to the oil and gas industry, comprising 6.5% of the GCC headcount.
Neeti Sharma, CEO of TeamLease Digital, highlighted the growth in sectors like healthcare, BFSI, and retail, which recorded cumulative compound annual growth rates (CAGR) exceeding 30% between 2021 and 2023. The GCC Software and Internet sector is projected to reach a CAGR of 6.2% by 2027, while the retail and e-commerce sector is expected to see the strongest growth at 8.4% CAGR, followed by healthcare at 7.5%.
Doubts Revealed
Bengaluru -: Bengaluru is a big city in India, known for its technology companies and is often called the ‘Silicon Valley of India’.
GCC -: GCC stands for Global Capability Centers. These are offices set up by big companies in different countries to do important work like software development and customer support.
FY 2025 -: FY 2025 means the financial year 2025. A financial year is a 12-month period used for budgeting and financial reporting.
Hyderabad -: Hyderabad is another big city in India, famous for its technology industry and historical sites.
Mumbai/Pune -: Mumbai is the financial capital of India, and Pune is known for its educational institutions and growing tech industry.
Delhi-NCR -: Delhi-NCR stands for Delhi National Capital Region, which includes Delhi and nearby cities like Gurgaon and Noida.
Neeti Sharma -: Neeti Sharma is the CEO of TeamLease Digital, a company that helps people find jobs and companies find workers.
BFSI -: BFSI stands for Banking, Financial Services, and Insurance. These are industries that deal with money, like banks and insurance companies.
retail and e-commerce -: Retail means selling products directly to people, like in shops. E-commerce means buying and selling things online, like on Amazon or Flipkart.
