Zomato CEO Deepinder Goyal Announces Removal of AI-Generated Food Images from Menus
New Delhi [India], August 18: Food delivery company Zomato will start removing AI-generated images of dishes from restaurant menus after receiving several customer complaints, CEO Deepinder Goyal announced on Sunday.
In a post on the social media platform ‘X’, Goyal explained that while Zomato uses various forms of AI to enhance efficiency, it will not use AI-generated images for representing dishes in restaurant menus. He stated, ‘AI-generated food/dish images are misleading, and we have received numerous customer complaints on this issue. Customers say that this leads to a breach of trust, higher complaints & refunds, and lower ratings.’
Goyal urged restaurant partners to avoid using AI for dish images and mentioned that Zomato will actively start removing such images by the end of the month. He also requested restaurant owners to contact the company if they haven’t invested in real food shots for their menus.
Meanwhile, on August 16, Zomato’s stock rose by 1.77% or 4.61 points. The company has given a return of 112.65% to investors over the past year, showcasing robust performance. In June, Zomato informed exchanges that it was in talks with Paytm to acquire its movies and events businesses.
Doubts Revealed
Zomato -: Zomato is a popular app in India that helps people find and order food from nearby restaurants.
CEO -: CEO stands for Chief Executive Officer. This person is the boss of the company and makes important decisions.
Deepinder Goyal -: Deepinder Goyal is the person who started Zomato and is its CEO.
AI-generated images -: AI-generated images are pictures made by a computer program, not taken by a camera.
menus -: Menus are lists of food items that restaurants offer to their customers.
customer complaints -: Customer complaints are when people who use Zomato are unhappy and tell the company about their problems.
efficiency -: Efficiency means doing something in a way that saves time and effort.
real food shots -: Real food shots are actual photos of the food taken with a camera, not made by a computer.
stock rose by 1.77% -: This means the value of Zomato’s shares, which people can buy, went up by a small amount.
112.65% return to investors -: This means that people who put money into Zomato made more than double their money back over the past year.
