Residents in Muzaffarabad Struggle with Poor Mobile Services and High Costs
People living in Pakistan-occupied Jammu and Kashmir are facing major issues with their mobile service providers. Despite paying high fees, residents experience poor call connectivity and slow internet speeds. This is causing significant problems, especially for students. Locals are urging the administration to take action to improve the situation, as both urban and rural areas suffer from these connectivity issues.
Complaints from Residents
A resident expressed his dissatisfaction, saying, “I want to send a message that various mobile networks are coming here and offering different packages. Despite this, it often takes five attempts to connect a call. As for internet services, they are also in very poor condition; it takes an excessive amount of time to send a photo, and even sending a small message is extremely slow. I urge the administration to intervene. We are paying a lot, but the network conditions are in a terrible state. This is a major issue for everyone, especially for students.”
He further added, “Despite paying hefty amounts, we still don’t receive basic internet facilities. We have to move from one place to another just to make a video call. If the condition in the city is this poor, just imagine what the situation must be like around Muzaffarabad.”
Widespread Issues
Another resident highlighted the networking issues, stating, “Firstly, making a call is very difficult, and secondly, it’s hard to afford these recharge packages. Additionally, if a call gets disconnected…”
According to a news article, residents in PoJK face “excessively slow internet speeds and frequent disconnections,” making even basic tasks like sending emails and making video calls problematic. Both urban centres and rural areas report difficulties in accessing stable internet connections, with significant delays in uploading and downloading data.
Calls for Action
Local residents and stakeholders are increasingly calling for intervention to address these connectivity issues. Community forums and social media platforms are filled with complaints about poor service quality and high costs.
Doubts Revealed
Muzaffarabad -: Muzaffarabad is a city in Pakistan-occupied Jammu and Kashmir. It is the capital of this region.
Pakistan-occupied Jammu and Kashmir -: This is a region that is currently controlled by Pakistan but is also claimed by India. It is a disputed area.
Mobile service providers -: These are companies that offer services for mobile phones, like making calls and using the internet.
Call connectivity -: This means how well you can make and receive phone calls without any problems.
Slow internet speeds -: This means that it takes a long time to load websites, watch videos, or do anything online.
Administration -: This refers to the local government or authorities who are responsible for managing the area and solving problems.
