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RBI Fines Hewlett Packard Financial, SMFG India Credit, and Muthoot Vehicle & Asset Finance for Breaking Rules

RBI Fines Hewlett Packard Financial, SMFG India Credit, and Muthoot Vehicle & Asset Finance for Breaking Rules

RBI Fines Hewlett Packard Financial, SMFG India Credit, and Muthoot Vehicle & Asset Finance for Breaking Rules

The Reserve Bank of India (RBI) has imposed monetary penalties on three non-banking financial companies (NBFCs) for regulatory lapses and non-compliance with various RBI directives.

Penalties Issued

These penalties were issued between September 3 and September 11, 2024, and were levied on:

  • Hewlett Packard Financial Services (India) Private Limited
  • SMFG India Credit Company Limited
  • Muthoot Vehicle & Asset Finance Limited

Hewlett Packard Financial Services

On September 3, 2024, the RBI imposed a penalty of Rs 10,40,000 on Hewlett Packard Financial Services (India) Private Limited. This action was taken following an inspection based on the company’s financial position as of March 31, 2022. The penalty was due to non-compliance with ‘Know Your Customer (KYC)’ guidelines and other directives.

SMFG India Credit Company Limited

On September 4, 2024, SMFG India Credit Company Limited (formerly known as Fullerton India Credit Company Limited) was fined Rs 23,10,000 for violating RBI’s Information Technology (IT) and cybersecurity guidelines. The company failed to include provisions for monitoring and oversight in its contracts with outsourced vendors, neglected to conduct IS audits for network and security systems, and did not retain critical audit logs.

Muthoot Vehicle & Asset Finance Limited

On September 11, 2024, Muthoot Vehicle & Asset Finance Limited was penalized Rs 7,90,000 for failing to comply with RBI’s liquidity risk management framework and other relevant guidelines. The company failed to disclose its Liquidity Coverage Ratio (LCR) on its website, did not submit customer data to credit information companies, and failed to issue loan sanction letters in the vernacular language to vehicle loan borrowers.

In each case, the RBI clarified that the penalties were based solely on regulatory compliance deficiencies and were not judgments on the validity of any transactions or agreements. Further actions may be taken by the RBI against these companies if deemed necessary.

Doubts Revealed


RBI -: RBI stands for Reserve Bank of India. It is the central bank of India, which means it controls the money supply and interest rates in the country.

Hewlett Packard Financial Services -: Hewlett Packard Financial Services is a company that provides financial solutions and services, like loans and leasing, to businesses.

SMFG India Credit Company -: SMFG India Credit Company is a financial company in India that offers loans and other credit services to people and businesses.

Muthoot Vehicle & Asset Finance -: Muthoot Vehicle & Asset Finance is a company that provides loans for buying vehicles and other assets like property.

Know Your Customer guidelines -: Know Your Customer (KYC) guidelines are rules that banks and financial companies must follow to verify the identity of their customers. This helps prevent fraud and money laundering.

IT and cybersecurity issues -: IT and cybersecurity issues refer to problems related to computer systems and protecting information from being stolen or damaged by hackers.

liquidity risk management -: Liquidity risk management is about making sure a company has enough cash or assets that can be quickly turned into cash to meet its short-term financial obligations.

penalties -: Penalties are punishments or fines given to companies or people for breaking rules or laws.
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